by ARElevator on Aug 31, 2010 at 11:38 AM
Filed in Maintenance

Earlier in the spring we did a jack replacement job for Ralph Robinson Funeral Home in Pine Bluff, Arkansas. I would like to share the letter we received from Adam Robinson, President of Ralph Robinson and Son.

To Whom It May Concern:

Please accept this letter as my unqualified recommendation for Arkansas Elevator LLC.

We spoke with J.J. Harrington last year regarding the required replacement of the existing jack with a 2000 Code compliant jack with sealed cylinder protection for the freight elevator in our building. We operate a funeral home in Pine Bluff and required major work hour flexibility to accomodate our need to continue to respectfully meet the needs of our client families during the period of work. Arkansas Elevator exceeded our expectations in meeting our special needs.

The jack replacement was completed in an expedious and careful manner. The gentlemen who worked in our building were thoughtful, thorough, competent, and flexible. We were pleased with their work.

Our jack replacement was bid out to several Arkansas vendors. Arkansas Elevator submitted the most reasonable bid.


Adam B. Robinson, Jr.


by ARElevator on Aug 30, 2010 at 11:41 AM
Filed in

A letter from the City of Little Rock


To Whom It May Concern:

The City of Little Rock has been pleased with the work JJ Harrington,and his firm Arkansas Elevator, LLC has done for the City of Little Rock. The elevator repairs performed by Arkansas Elevator have been performed in a prompt professional manor with zero recalls.


Jessie Trigleth

Building Services Manager

City of Little Rock


by ARElevator on Aug 3, 2010 at 4:13 PM
Filed in

this letter is from Paul Henry (James H. Cone, INC)

July 30, 2009

To Whom It May Concern:

As manager of Cone Building I &II in Little Rock for the past eight years, I am writing this letter of reference for Arkansas Elevator LLC.

We have two elevators that are each over 20 years old. While we have had a relatively good track record over the years on their operation, we are occasionally faced with elevator repair, maintenance and inspection issues like everyone else. In the past, I have been forced to rely on some larger elevator companies in the area to maintain our elevators and equipment. I was often not pleased with the customer service or high pricing.

When I heard there was another option for elevator service in the area, I was excited. While I didn't know J.J. Harrington and Arkansas Elevator LLC, I thought they would be worth trying.  The bottom line is that I could not be more pleased. Mr. Harrington has the highest regard for us as a client. His customer service cannot be surpassed and I completely trust him to provide us with honest assessments of our elevator repair issues. Their labor cost is also consistently much less than what I experienced with the other elevator companies.

I recommend Arkansas Elevator, LLC without reservation.


Paul Henry

James H. Cone, Inc.

by ARElevator on Aug 3, 2010 at 3:58 PM
Filed in Maintenance

I would like to share a few letters from our customers.


July 29, 2009


To Whom It May Concern:


Being an old facility, there is a problem finding companies that are able to work on our elevators. Since the year of 2008, we have discovered  that we are required to upgrade our elevators. I could not find a company to tell me what I would need to do to upgrade. I was working with two companies trying to get a price for the upgrade.

On July 5, 2009, I had a jack blow its seals. The company that was working on teh elevator was not able to complete the repair work in a timely manner. OUr elevator was inoperable for four days.

I called Arkansas Elevator and met with JC the same day. He gave me a price for the repair and the order the new seal. While he was here he installed new stop switches. He called the inspector to find out exactly what needed to be done for the required upgrade and was able to save us almost $100,000.00 He also discovered that we had not completed a load test and scheduled  it the same day.

The work he has done for Lions World Service for the Blind has been outstanding and I would recommend him to any company.



Robbie Collie

Vice President for Facilities Management

by ARElevator on Jul 25, 2010 at 8:02 AM
Filed in Maintenance

Maintenance is the most important part of the life of an elevator. If you don't have someone doing service on your elevator, you might want to explore those options. In these tough economical times it is important to manage your money wisely. I don't know of a wiser choice than maintenance. If you go back and look at how much you spend on elevator repair in a year's time you are probably waisting money. We have a maintenance control program that is 2nd to none that is specific to your elevator. We can design an effictive program to fit your budget and fit your elevator service needs.