by ARElevator on Aug 3, 2010 at 4:13 PM
Filed in

this letter is from Paul Henry (James H. Cone, INC)

July 30, 2009

To Whom It May Concern:

As manager of Cone Building I &II in Little Rock for the past eight years, I am writing this letter of reference for Arkansas Elevator LLC.

We have two elevators that are each over 20 years old. While we have had a relatively good track record over the years on their operation, we are occasionally faced with elevator repair, maintenance and inspection issues like everyone else. In the past, I have been forced to rely on some larger elevator companies in the area to maintain our elevators and equipment. I was often not pleased with the customer service or high pricing.

When I heard there was another option for elevator service in the area, I was excited. While I didn't know J.J. Harrington and Arkansas Elevator LLC, I thought they would be worth trying.  The bottom line is that I could not be more pleased. Mr. Harrington has the highest regard for us as a client. His customer service cannot be surpassed and I completely trust him to provide us with honest assessments of our elevator repair issues. Their labor cost is also consistently much less than what I experienced with the other elevator companies.

I recommend Arkansas Elevator, LLC without reservation.


Paul Henry

James H. Cone, Inc.

by ARElevator on Jul 25, 2010 at 8:02 AM
Filed in Maintenance

Maintenance is the most important part of the life of an elevator. If you don't have someone doing service on your elevator, you might want to explore those options. In these tough economical times it is important to manage your money wisely. I don't know of a wiser choice than maintenance. If you go back and look at how much you spend on elevator repair in a year's time you are probably waisting money. We have a maintenance control program that is 2nd to none that is specific to your elevator. We can design an effictive program to fit your budget and fit your elevator service needs.